Policy Policy
Last updated: February 2026
1. Introduction
This Privacy Policy explains how My Fathers House (“we”, “us”, or “our”) collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
By using this website, you agree to the practices described in this policy.
2. Personal information we collect
We may collect and process the following personal information:
- Full name
- Email address
- Contact number
- Company name
- Website usage data (via cookies and analytics tools)
- Any information voluntarily submitted via contact forms, email, or enquiries
We only collect personal information that is necessary for legitimate business purposes.
3. How we collect personal information
Personal information is collected when you:
- Complete a contact or enquiry form
- Subscribe to a newsletter or marketing communication
- Communicate with us via email, phone, or WhatsApp
- Browse our website (through cookies and similar technologies)
4. Purpose of processing
We process personal information for the following purposes:
- Responding to enquiries or requests
- Providing products or services
- Improving website performance and user experience
- Marketing our services (where consent has been given)
- Legal or regulatory compliance
We do not sell or rent personal information to third parties.
5. Lawful basis for processing
We process personal information on the basis of:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests, where appropriate
6. Sharing of personal information
We may share personal information with trusted third-party service providers who assist us with:
- Website hosting
- Email communication
- Analytics and performance monitoring
- CRM or administrative services
All third parties are required to safeguard personal information and comply with POPIA.
7. Data security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure.
While no system is completely secure, we continuously review and improve our security practices.
8. Data retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
9. Your rights
Under POPIA, you have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
10. Information Regulator
You may lodge a complaint with the South African Information Regulator:
Information Regulator (South Africa)
Email: inforeg@justice.gov.za
Website: www.myfathershouse.org.za
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact details
If you have questions about this Privacy Policy, please contact us.